Is my product eligible for return?

Modified on Tue, 16 Jun at 1:08 AM

We want you to love your Senzela Jade piece.

If something is not quite right, or you simply change your mind, we offer a full refund on all ready‑made items returned within 14 days of delivery.

To be eligible for a return, the item must be in perfect resale condition, meaning it is:

  • Undamaged, unworn and unused (other than trying on for size)
  • Free from make‑up, perfume, tan or other marks
  • Returned with all original tags and labels attached
  • Returned in its original packaging

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article