We want you to love your Senzela Jade piece.
If something is not quite right, or you simply change your mind, we offer a full refund on all ready‑made items returned within 14 days of delivery.
To be eligible for a return, the item must be in perfect resale condition, meaning it is:
- Undamaged, unworn and unused (other than trying on for size)
- Free from make‑up, perfume, tan or other marks
- Returned with all original tags and labels attached
- Returned in its original packaging
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